Frequently Asked Questions
We require 24 hours' notice if you are unable to keep a scheduled appointment. Our cancellation policy reflects our commitment to you and respect for your time and our therapists. A $75.00 Late Cancellation/No-Show fee applies to all appointments not canceled before 24 hours.
You can cancel your appointment either in the therapy portal or by email or telephone with your therapist.
Yes, we are accepting new clients at this time. We will reach out to you within 24 hours.
All therapy sessions are telehealth, meaning they are completed virtually, currently.
Within 24 business hours, someone should be in contact with a prospective client either by email or telephone. We try our hardest to match you with your requested therapist, but open appointments are based on the therapist's availability. If no one is available at the time of your request, we will make sure to send you resources to continue your search.